The only manufacturer of customised hearing protections to be ISO 9001 certified
Prefer a partner committed to your satisfaction
Concerned with your satisfaction, whether you are responsible for the safety file of the companies, an equipped employee or a healthcare partner, COTRAL Laboratories commit themselves to you: a quality approach with our company's ISO 9001 certification since 2006, the EC certifications of our hearing protections and a customer service ready to listen to you, innovative products and quality controls...
Your satisfaction is our priority
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A counselling role
This is an essential component of your satisfaction. We guide you in the process of cleaning, care and maintenance to ensure that your employees' hearing protections remain effective throughout their entire guarantee period.
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Customised hearing protections
Since every employee exposed to noise does not have the same hearing capital, the same sensitivity and professional constraints are highly varied, we offer you fully personalised hearing protection faithful to the morphology and anatomy of each of your employees' ears.
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A guarantee
All our hearing protections have a 4 to 5 year guarantee depending on the model. It comes into effect on the date of shipment of your protections. You should be aware that all changes are covered by the guarantee during the first 6 months.
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Innovations
Our aim: innovate and create hearing protections perfectly suited to the specific demands of your environment. This is why our team of engineers devoted to Research and Development works on several projects in order to improve quality of life at work.
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Quality controls
Producing a quality hearing protection means mastering all the stages of its production. This is why controls are performed on the whole of our production. Their purpose is to:
- provide efficient protections
- optimise deadlines
- check that the order delivered meets your requirements
- guarantee our customers a consistent level of quality
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Certifications
In a highly regulated context under constant development, COTRAL Laboratories are the only manufacturer of customised hearing protections to be ISO 9001 certified. We have been successfully renewing this quality commitment every year since 2006. The scope of application of this standard extends from impression taking, to monitoring of the protections (throughout the entire guarantee period), including their manufacture.
Furthermore, our filters combined with our customised hearing protections are EC certified. This allows us to offer you the widest range of attenuation on the market: between 15 and 32 dB.
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Impact on the environment
Choosing customised hearing protections also means making an ecological choice. Indeed, if one of your employees uses disposable hearing protections, s/he will use an average of 2 a day. This represents 450 pairs of disposable earplugs per year, i.e. 2250 pairs over 5 years! Our customised hearing protections are guaranteed for 5 years. Throughout this entire period s/he will only use one pair of protections.
We go one step further in our environmental approach by implementing 100% biodegradable Cleanil wipes since 1st July 2011.
Our commitment is also indicated by development of electronic exchanges considerably reducing paper printouts.

COTRAL customised hearing protections and disposable earplugs for one user for one year (450 pairs)
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A customer service ready to listen to you
Your satisfaction depends on the quality of our service benefits:
- Adense network of Prevention Technicians to intervene at your site in less than two hours.
- Asingle contact person for the sales and marketing and technical aspect
- A Customer Service ready to listen to you from Mondays to Fridays
- An Aftersales Service
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Working with COTRAL Laboratories means choosing a company committed to your satisfaction.
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